QTF Frequently Asked Questions (FAQs)

Give Us A Chance To Prove It!

“We know actions speak louder than words — give Q Transit & Flow a chance to prove it! From the moment you call to the moment we leave, we’re committed to showing you why homeowners and businesses trust us for fast, reliable, and expert plumbing and drain solutions.”
Licensed & Insured Flat-Rate Pricing Same-Day & 24/7 Hilliard, OH + 45-min Radius

Expert Plumbing Services

From faucet repairs to full system installs — precise work, clean finishes, and code-compliant results.

Professional Drain Cleaning

We clear tough clogs fast and keep drains flowing with proven tools and techniques.

Sewer Inspections & Reports

Camera inspections and detailed reports so you can see issues clearly and choose next steps confidently.

Certified & Insured Technicians

Licensed, insured, background-checked, and trained for safety and quality on every job.

Transparent & Fair Pricing

Upfront, flat-rate options before work begins — no surprises at the end.

Emergency Services Available

Same-day and 24/7 coverage for urgent issues. Members save with Pro Care.

Find Answers Fast

What services does QTF provide?
We handle plumbing, drain cleaning, sewer inspections, water heater work (tank & tankless), fixture installs, leak detection, and more — for homes and businesses.
ResidentialCommercial See All Services
Do you offer same-day and 24/7 emergency service?
Yes. We offer same-day scheduling most days and 24/7 emergency response for urgent issues (burst pipes, sewer backups, no hot water). Call (614) 333-8092.
EmergencyBook Online
How does your pricing work?
We use flat-rate, upfront pricing. After diagnosis, we present clear options for you to approve before work begins. A trip/diagnostic fee may apply and can be applied toward approved repairs when noted. See our Refunds policy for details.
Flat-RateNo Surprises
Do you offer a warranty or guarantee?
Yes — workmanship is covered for 12 months unless otherwise stated; parts follow manufacturer warranties. If something isn’t right, we’ll make it right. See our Guarantee & Warranty.
12-Month WorkmanshipRead Policy
Do you service tankless and traditional water heaters?
Absolutely. We repair, replace, and maintain both tank and tankless systems, including flushes and safety checks to extend life and improve performance.
Can you handle severe clogs and sewer issues?
Yes. From snaking to hydro jetting and camera inspections, we clear tough blockages and diagnose underlying issues to prevent repeat problems.
Hydro JettingCamera Inspection
What is the QTF Pro Care Plan?
A membership for preventative care and savings: annual inspections, priority scheduling, and discounts on repairs/installations. Residential, Commercial, and Premium tiers available.
How do I schedule service?
Book online at goqtf.com/booking or call (614) 333-8092. We’ll confirm a window and send updates.
What payment methods do you accept?
We accept major debit/credit cards and provide digital invoices/receipts. For larger projects, ask us about available options during your estimate.
Cards AcceptedDigital Invoices
What areas do you serve?
We’re based in Hilliard, OH and serve nearby communities within ~45 minutes (e.g., Dublin, Upper Arlington, Columbus West, Grove City, Worthington, Plain City, Galloway, Powell). Not sure you’re in range? Check our Service Areas or call us.
Do you work with businesses and property managers?
Yes. We support restaurants, retail, offices, multi-unit properties, and more — with documentation, coordination, and preventative maintenance plans.
What can I expect during a visit?
Uniformed technicians, floor protection, assessment and options, upfront pricing, code-compliant work, and a clean workspace before we leave — plus tips to prevent future issues.
Are you adding electrical or HVAC services?
We’re exploring future expansions to serve you even better. We’ll announce updates when available. For now, we’re laser-focused on plumbing, drains, and sewer.
Future-Ready

Still have questions?

We’ll help you in minutes — call or book online.

Prefer email? [email protected]